Having decades of collection experience we have incorporated many factors to ensure high success rates for our clients while not compromising their image
Our focus is predominantly on call quality and customer image, we take pride in giving the best to our clients.
"Helping you to
The only person you should try to be better than is the person you were yesterday
Established in 1998, P&A Smart Solution is a fully fledged nationwide collection agency. Our head office is centrally and conveniently located in the heart of Kuala Lumpur. Currently, there are branches located in all major cities throughout Malaysia.
We emphasize on training and development to promote personal and organizational skills to maximize productivity and efficiency. Our professional collection staffs are always ready to listen and assist you in every possible way.
•The services provided to our clients are always in a responsible and orderly manner. We aim to be professional in all our dealings. Our motivation is to either meet our clients expectation or exceed if the opportunity presents itself.
High level of compliance is imposed in all our banking portfolio in line with Bank Negara Malaysia’s requirement.
Ensure image of clients are well protected throughout our collection exercise. Due to the high volume of files proper validation is done before engaging in discussion.
Provide proper reports to various district offices upon collection of overdue sum.
Conduct searches on overdue student loans and pursue for payment to ensure others can be granted a loan.
Where operational matters are left to the professional and recovery matters are taken care off by us. We rather our clients be focused on their field of expertise and allow us to take care of matters pertaining to collection.